The only conditions that could keep a quotation from being cancelled are if the user trying to cancel the quotation has a lower security level for quotations than required. Apart from that, there are no status conditions for cancelling quotations, that is to say, that quotations don't have to have certain statuses to be cancelled.
Cancelling a quotation
Watch this video to see how to cancel a quotation or follow the steps below it.
Navigate to the correct window
Navigate to Orders / Quotations / Cancel Quotation.
Specify the search options
- Select what field to search on in the Search on group.
- Select the stock location to search in, from the Location dropdown list.
- Enter what to search for in the Positioning Value text box.
- Click the OK button.
Cancel the appropriate quotation
- Select the appropriate quotation and click the Cancel Quote button.