Confirming your registration or renewal

After registration (and renewal for that matter), you are given unrestricted access for a period of two weeks, after which time your registration (or renewal) has to be confirmed. This is to allow ample time for your payment to reflect in our account. If your payment reflects in our account by the time you do your registration (or renewal), your registration (or renewal) will be confirmed immediately as well, so the two week period mentioned above will not apply to you.

There are currently two ways of confirming:

• The new method (which we greatly recommend you make use of) only requires you to have an Internet connection and to click one button, after which our back-end services takes care of the rest.
• The legacy method involves you contacting our office to get a registration code (this involves you phoning our support line).

“One-click” Confirmation

This method requires an active internet connection.

1. Navigate to File / Registration / Confirm Registration.
2. Click the Get Registration Info button.
3. Check that the following message box has appeared: Registration confirmation has been completed.
4. Click the OK button to close the window.

Telephone Confirmation

1. Navigate to File / Registration / Confirm Registration.
2. Phone our support line.
3. Give the agent the number reflecting next to Identification Number.
4. The support agent will present you with a registration number, enter this number in the Registration Number text box.
5. Click the OK button.
6. Check that the following message box has appeared: Registration confirmation has been completed.
7. Click the OK button to close the window.