Completing CRO's

A CRO is deemed complete once the customer's item has been repaired or been swopped successfully.

Once a CRO is completed it can be approved, invoiced and marked as fetched.

Watch this video to see how to mark a CRO as completed or follow the steps below it.

Navigate to the correct window

  1. Navigate to Workshop / Internal Customer Repair Orders / Complete CRO.

Call up the appropriate CRO

  1. Enter (or select) the appropriate CRO number in the CRO Number text box.

Mark the individual items as completed

  1. Click the Customer Items tab.
  2. Select the item to mark as complete.
  3. Click the Status button.
  4. Click the Completed button.

Save the CRO

  1. Click the Accept button.
  2. Print the supporting documentation by specifying the print options and clicking the OK button, or click the Cancel button to close the window.
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