Removing items from a support contract

Watch this video to see how to remove items from a support contract or follow the steps below it.

Step-by-step guide

Navigate to the correct window

  1. Navigate to Workshop / Support Maintenance / Contract Maintenance.

Call up the appropriate support contract

  1. Enter (or select) the appropriate support contract in the Contract Number text box.

Remove the items

  1. Select the item in the SERIAL NUMBER column.
  2. Press Delete on your keyboard.
  3. Check that the following message appears: Are you sure you want to delete item [NAME]?
  4. Click the Yes button.
Note that you cannot remove all the items from the contract.

Save the changes

  1. Click the Accept button.
  2. Print the contract by specifying the print options and clicking the OK button, or click the Cancel button to close the window.
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