A CRO cannot be edited once it has been invoiced or when it has been marked as fetched, you can, however, change the status of the CRO if it needs to be edited.
Read this guide to see how to do this.
Editing a CRO
Watch this video to see how to edit a CRO or follow the steps below it.
Navigate to the correct window
- Navigate to Workshop / Internal Customer Repair Orders / Amend CRO.
Call up the appropriate CRO
- Enter (or select) the appropriate customer repair order in the CRO Number text box.
Make the required changes
- Any field that does not have blue text can be edited, depending on how you have set your active text in the Customize window.
Save the changes
- Click the Accept button.
- Print the CRO by specifying the print options, clicking the Print button or click the Cancel button to close the window.