Sending items on a CRO for repair

Watch this video to see how to send items on a CRO for repair or follow the steps below it.

Navigate to the correct window

  1. Navigate to Workshop / External Customer Repair Orders / Send for Repair.

Call up the appropriate CRO

  1. Enter (or select) the appropriate CRO number in the CRO Number text box.

Enter the priority status

  1. Enter the appropriate priority status in the Priority text box.

Select the supplier account

  1. Enter (or select) the supplier account in the Supplier Account text box.

Select which items to send

  1. Enter Y under the SEND column of the appropriate item.

Enter any additional information

  1. Select the appropriate item by clicking on it.
  2. Enter Y in the SEND column.

Save the changes

  1. Click the Accept button.
  2. Print the supporting documentation by specifying the print options and clicking the OK button, or click the Cancel button to close the window. 
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