Watch this video to see how to add items to an advance swop-out or follow the steps below it.
Navigate to the correct window
- Navigate to Workshop / Advance Swop-outs / Amend Advance Swop-out.
Call up the appropriate swop-out
- Enter (or select) the appropriate advance swop-out number in the ASO Number text box.
Add the item
- Click on the Items tab.
- Enter the serial number of the swop item given to the customer in the next open line in the SWOP SERIAL NUMBER column.
- Enter a fault by clicking on the Fault button and entering the fault description in the Fault text box, if you so wish.
- Enter a note by clicking on the Notes button and entering a note description in the Notes text box, if you so wish.
You can view information about the serial number by clicking on the Serial No Info button.
Add a note
- Click on the ASO Notes tab.
- Click on the Add Note button.
- Enter (or select) the appropriate technician code in the Technician text box.
- Enter a note in the Note text box.
- Click the Accept button.
- Click the Close button to close the window.
Save the changes
- Click the Accept button.
- Print the swop-out delivery note by specifying the print options and clicking the OK button or click the Cancel button to close the window.