Editing advance swop-outs

Watch this video to see how to edit an advance swop-out or follow the steps below it.

Navigate to the correct window

1. Navigate to Workshop / Advance Swop-outs / Amend Advance Swop-out.

Call up the appropriate swop-out

1. Enter (or select) the appropriate advance swop-out number in the ASO Number text box.

Make the required changes

Change the customer account

1. Enter or select the appropriate customer account number in the Account text box.

Add items

1. Click on the Items tab.
2. Enter the serial number of the swop item given to the customer in the next open line in the SWOP SERIAL NUMBER column.
3. Enter a fault by clicking on the Fault button and entering the fault description in the Fault text box, if you so wish.
4. Enter a note by clicking on the Notes button and entering a note description in the Notes text box, if you so wish.

Remove items

1. Click on the Items tab.
2. Click on the appropriate item in the SWOP SERIAL NUMBER column and press Delete on your keyboard.

Add a note

1. Click on the ASO Notes tab.
2. Click on the Add Note button.
3. Enter (or select) the appropriate technician code in the Technician text box.
4. Enter a note in the Note text box.
5. Click the Accept button.
6. Click the Close button to close the window.

Save the changes

1. Click the Accept button.
2. Print the swop-out delivery note by specifying the print options and clicking the OK button or click the Cancel button to close the window.