Cancelling a GRV

This function doesn’t remove the GRV, instead, it generates a debit note to fully reverse the GRV. Serial numbers linked to the GRV will be checked.

If any of the serial numbers are found not to be in stock or to be allocated to sales orders, the GRV cannot be cancelled. Should the serial number check pass, all serial numbers linked to the GRV will be deleted to eliminate scanning necessary for debit notes.

Goods received vouchers for which debit notes have already been created cannot be cancelled.

Watch this video to see how to cancel a GRV or follow the steps below it.

Navigate to the correct window

  1. Navigate to Creditors / Goods Received Vouchers / Cancel GRV.

Call up the appropriate GRV

  1. Enter the appropriate GRV number in the GRV Number text box.

Generate the debit note

  1. Click the Accept button.
  2. Specify the print options and click the OK button, or click the Cancel button to close the window without printing.
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