Cancelled and fully processed head office orders can be removed at any time. It is best practice to remove head office orders up until 3 months before the date of the day you perform the purge.
Cancelled and fully processed head office orders up to the date you specified will be permanently removed and cannot be retrieved.
Watch this video to see how to remove head office orders or follow the steps below it.
Navigate to the correct window
- Navigate to Orders / Head Office Orders / Purge Head Office Orders.
Enter the removal date
- Enter the date up to which head office orders must be removed in the Order Date text box.
Remove the orders
- Click the Accept button.