Editing customer payments

Customer payments can be edited while they are still undeposited payments, once the payment has been deposited it can no longer be edited.

Watch this video to see how to edit customer payments or follow the steps below it.

Navigate to the correct window

  1. Navigate to Debtors / Debtor Payments / Amend Payments Received.

Call up the appropriate payment

  1. Enter (or select) the appropriate receipt number in the Receipt text box.

Make the required changes

  1. Make the required changes.
  2. You can edit the payment amount and reallocate it to the invoice.
  3. You can delete the payment altogether by clicking the Delete button.
Any field that doesn’t have blue text can be edited, depending on how you have set your default text in the Customize window.

Save the changes

  1. Click the Accept button.
  2. Specify the print options and click the OK button, or click the Cancel button to close the window without printing.
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