Capturing combined customer payments

Watch this video to see how to capture combined customer payments or follow the steps below it.

Navigate to the correct window

Navigate to Debtors / Debtor Payments / Combined Account Payments / Enter Combined Payments Received.

Enter the Payment details

General details

  1. Enter the payment date in the Date text box.
  2. Select the appropriate payment type from the Payment Type dropdown list.
  3. Enter the cheque number in the Cheque Number text box, if it is a cheque payment.
  4. Enter the payee name in the Name text box, if left blank the account name will be entered here.
  5. Enter the credit card number in the C/Card No text box if it is a credit card payment.
  6. Enter a comment in the Comment text box, if required.
  7. Enter the PARENT account number in the Account text box.
  8. Enter the payment amount in the Payment text box.
  9. Enter a settlement discount percentage in the Settlement Discount text box, if required.
  10. Enter the appropriate bank account number the payment should be allocated to in the Designated Bank Account text box.

Payment details

  1. Select the line in the OUTSTANDING column of one of the invoices that the payment pertains to.
  2. Press F3 to allocate the payment wholly or partly to the selected invoice.
  3. Repeat for all the invoices that the payment pertains to.

Press F4 to allocate the payment if a discount percentage has been specified to an invoice and you want to allocate it to the payment and enter the discount amount in the Settlement Discount text box.

You can auto allocate the payment by clicking the Auto Allocate button, this is usually a method to consider if the payment balances with the outstanding amount. The payment will be allocated from the oldest transactions to the newest transactions.

Save the receipt

  1. Click the Accept button.
  2. Specify the print options and click the OK button, or click the Cancel button to close the window without printing.
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