Watch this video to see how to reverse a cash payment or follow the steps below it.
Navigate to the correct window
- Navigate to Debtors / Debtor Payments / Cancel Cash Payment.
Call up the appropriate receipt
- Enter (or select) the appropriate receipt number in the Receipt text box.
Cancel the receipt
- Click the Accept button.
- Check that the following message box appears: Are you sure you want to reverse the payment?
- Click the Yes button.