Reversing a cash payment

Watch this video to see how to reverse a cash payment or follow the steps below it.

Navigate to the correct window

  1. Navigate to Debtors / Debtor Payments / Cancel Cash Payment.

Call up the appropriate receipt

  1. Enter (or select) the appropriate receipt number in the Receipt text box.

Cancel the receipt

  1. Click the Accept button.
  2. Check that the following message box appears: Are you sure you want to reverse the payment?
  3. Click the Yes button.


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