You have to have exclusive entry to any window that pertains to receipts or bank deposits before you will be able to reverse a bank deposit.
Navigate to the correct window
Watch this video to see how to reverse a bank deposit or follow the steps below it.
- Navigate to System / System Maintenance / Reverse Bank Deposits.
Call up the appropriate deposit
- Enter the relevant deposit reference in the Deposit Reference text box.
- Select the appropriate period from the Period dropdown list.
Generate the list of entries
- Click the Accept button.
Reverse the deposit
- Click the Reverse button.
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Check that the following message box appears: Are you sure you want to reverse this deposit?
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Click the Yes button.
- Check that the following message box appears: The deposit has been reversed successfully.
- Click the OK button.