Navigate to the correct window
- Navigate to Serial Numbers / Scan Serial Numbers / Credit Note.
Call up the appropriate credit note
- Enter or select the appropriate credit note number in the Document Number text box.
Scan the serial numbers
You have the following 3 options to allocate the serial numbers to the credit note:
Manually allocate the serial numbers
- Click the Start Scan button.
- Enter (or scan) the serial number of the item reflected at the Current Item in the Current Serial Number text box.
- Repeat for all the appropriate items.
- After the scan is completed, check that the following message box appears: Scanning has been completed.
- Click the OK button
Perform an auto-scan
- Click the Start Scan button.
- Click the Auto Scan button.
- Enter a prefix for the serial number in the Prefix text box, if applicable.
- Enter the first serial number in the Start Number text box.
- Enter the length of the numeric part of the serial number in the Number Length text box.
- Enter a suffix for the serial number in the Suffix text box, if applicable.
- Enter the number of serial numbers to be created in the Quantity text box.
- Click the Accept button.
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The following message box will appear: Are you sure you want to allocate [amount] serial numbers, starting with [serial number]?
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Click the OK button.
- After scanning has been completed check that the following message box appears: Scanning has been completed.
- Click the OK button.
Perform a range scan
- Click the Start Scan button.
- Click the Range Scan button.
- Enter the start serial number in the Start Number text box.
- Enter the end serial number in the End Number text box.
- Enter the serial number increment in the Increment text box.
- Click the Accept button.
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The following message box will appear: Are you sure you want to allocate [amount] serial numbers, starting with [serial number]?
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Click the OK button.
- After the scanning has been completed check that the following message box appears: Scanning has been completed.
- Click the OK button.
If you received the following message when trying to scan the serial numbers: There are no items to be scanned, you need to make sure that serial numbers haven’t already been allocated and that the Serial Numbers flag of the items isn’t set to N.
You do not need to allocate serial numbers for all the items on the credit note at once, should you want to end the scan prematurely and complete it later, you can click the End Scan button. When you want to complete the serial number allocation, only the serial numbers not yet scanned will remain.
You do not need to allocate serial numbers for all the items on the credit note at once, should you want to end the scan prematurely and complete it later, you can click the End Scan button. When you want to complete the serial number allocation, only the serial numbers not yet scanned will remain.