Watch this video to see how to receive RMA items or follow the steps below it.
Navigate to the correct window
- Navigate to RMA's / Receive RMA Items.
Call up the appropriate RMA
- Enter (or select) the appropriate RMA number in the RMA Number text box.
Enter the details
- Enter a customer reference in the Customer Reference text box.
- Enter a fault description in the FAULT DESCRIPTION column for the appropriate items.
Save the received items
- Click the Accept button.
- Specify the print options and click the OK button, or click the Cancel button to close the window without printing.