Watch this video to see how to cancel an RMA or follow the steps below it.
Navigate to the correct window
- Navigate to RMA's / Cancel RMA.
Specify the search options
- Select what field to search on in the Search on group.
- Enter what to search for in the Positioning Value text box.
- Select the RMA's to be listed from the Status dropdown list.
- Click the OK button.
Cancel the appropriate RMA
- Select the appropriate RMA and click the Cancel RMA button.