Navigate to the correct window
- Navigate to Creditors/ Unallocate/Move Bank Transfers.
Enter the details
- Enter (or select) the appropriate bank account in the Bank Account text box.
- Enter (or select) the transfer number in the Transfer Number text box.
Unallocate the payment
This is one of your options in this window, you are also able to move the payment which steps will be shown below this.
- Select the appropriate payment in the SELECTED column and press the Enter key on your keyboard.
- Remove the account number in the Move To text box.
Move the payment
- Select the appropriate payment in the SELECTED column and press the Enter key on your keyboard.
- Enter the appropriate customer account number in the Move To text box.
Save the changes
- Click the Accept button.