Swopping serial numbers for sales orders

This function is often used when the wrong serial number for an item has accidentally been scanned to a sales order and you just need to replace the linked serial number with another one.

Navigate to the correct window

1. Navigate to Serial Numbers / Scan Serial Numbers / Sales Order Swop.

Enter the document number

1. Enter the document number in the Document Number text box.

Swop the serial numbers

1. Click the Start Scan button.
2. Enter the old serial number in the Old Serial Number text box.
3. Enter the new serial number in the New Serial Number text box.
4. Check that the following message box appears: Scanning has been completed.
5. Click the Ok button.